Domain Names
This information only pertains to Hurricane Electric's Shared Web Hosting package. There may be different information in our other categories.
Contents
- 1 Domain Names
- 2 International Domain Names
- 3 Transferring Domain Names
- 4 Managing your domain name registration
- 5 Which domain name do we use?
- 6 Who is responsible for keeping my domain name up and running?
- 7 Can my account name be completely different from my domain name?
- 8 How many letters long may a domain name be?
- 9 Is the use of the prefix www optional?
- 10 How can I update the contact information for my domain name?
Domain Names
Domain names are required on all new accounts. If you do not already have one, please register a domain name at the registrar of your choice. You will need the following DNS Server information:
Primary Nameserver: ns1.he.net Secondary Nameservers: ns2.he.net ns3.he.net ns4.he.net ns5.he.net
Once you have a registered domain name, just fill out the online order form located at: https://www.he.net/cgi-bin/webspaceorder Type in your domain name where it asks for Existing Domain Name.
If you have your own domain name servers, we recommend that you point your domain name servers at our domain name servers using NS records as opposed to using A records. Delegate the www subdomain of your domain name to our name servers using NS records.
Domain names are case insensitive, and are generally written in all lower or uppercase. You may use up to 62 letters, numbers, or the "-" character. Shorter domain name are preferable because they are easier to type and easier to remember. Both your_domain.com and www.your_domain.com will refer to the same virtual host account automatically.
International Domain Names
You may use an international domain name on your account. However, we require you to handle the registration yourself. We will send you an example completed application as it would be filled out for the InterNIC that you will have to adapt appropriately for the registrar you use.
Transferring Domain Names
You are responsible for transferring an existing domain name at another service to our servers. When your account is created, we will send you a form which contains our DNS server information that your registrar requires. If you have problems with the process, you can contact us for assistance.
Managing your domain name registration
You will need to go to the main website of your registrar (register.com, netsol.com, godaddy.com, etc.) and log in with the information your registrar should have emailed to you. Once there and logged in, you will have the option to change contacts, DNS servers, and many other aspects of the domain itself. If you do not remember or did not receive your login information, most registrars provide a way to retrieve it at their login page.
Which domain name do we use?
The one you enter in the order form when ordering a virtual host.
Who is responsible for keeping my domain name up and running?
You would be responsible for making sure that your registration is up to date.
Your domain name would be on our domain name servers and would refer to one of our web servers.
We are responsible for keeping our systems running.
Can my account name be completely different from my domain name?
Yes.
How many letters long may a domain name be?
Domain names are not case sensitive, and are generally written in all lower or uppercase. You may use up to 62 letters, numbers, or the "-" character. Shorter domain name are preferable because they are easier to type and easier to remember.
Is the use of the prefix www optional?
Yes. Both your_domain.com and www.your_domain.com will refer to the same virtual host by default.
How can I update the contact information for my domain name?
You will need to go to the main website of your registrar (register.com, netsol.com, joker.com, dotster.com, etc.) and log in with the information your registrar should have emailed to you. Once there and logged in, you will have the option to change contacts, dns servers, and many other aspects of the domain itself.
