Difference between revisions of "SSL (Secure Sockets Layer)"

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m (What is the difference between self-signed certificates and vendor signed certificates?: typo, minor grammar)
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'''<span style="color:#8B0000">Please note: For new "Version 3" hosting servers, see the bottom of this topic page for information regarding obtaining an SSL Cert for your account. If you are unsure about the version of the server that your account resides, please contact [mailto:support@he.net support@he.net] for further assistance.</span>'''
 
 
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'''<span style="color:#8B0000">Please note: This information applies to our current "Version 3" hosting servers. If you are unsure about the version of the server on which your account resides, or if you need assistance with an older "Version 1" or "Version 2" server, please contact [mailto:support@he.net support@he.net] for assistance.</span>'''
  
 
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== What does SSL mean? ==
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== What do SSL and TLS mean? ==
  
SSL is an acronym for Secure Sockets Layer. It is a protocol used for authenticating and encrypting web traffic. For web traffic to be authenticated means that your browser is able to verify the identity of the remote server. For web traffic to be encrypted means that traffic between the server and your browser is scrambled so that it is unintelligible if intercepted.
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SSL is an acronym for Secure Sockets Layer. TLS stands for Transport Layer Security.  They are protocols used for authenticating and encrypting web traffic. For web traffic to be authenticated means that your browser is able to verify the identity of the remote server. For web traffic to be encrypted means that traffic between the server and your browser is scrambled so that it is unintelligible if intercepted.
  
== How do I use SSL? ==
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While people frequently refer to SSL Certificates for authentication, SSL is a deprecated technology and is no longer used.  All our servers use TLS.
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== How do I use SSL/TLS? ==
  
 
All accounts include a secure web directory. Your secure web directory is named:
 
All accounts include a secure web directory. Your secure web directory is named:
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where ''accountname'' is your account name.  
 
where ''accountname'' is your account name.  
  
In order to use SSL, you will need to have your own SSL certificate for your site.
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In order to use TLS, you will need to either have your own TLS certificate for your site or install a [[Let's_Encrypt|Let's Encrypt]] certificate.  A TLS certificate can be purchased from a third-party certificate authority, such as Godaddy.com, GeoTrust, or VeriSign.
  
You can either purchase the SSL certificate from a vendor, or use a self signed certificate.
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We do also support self-signed certificates.  However, these certificates will always throw warnings in a web browser and are not recommended.
  
To start the process, you will need to first generate a CSR.
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In either case, the first step is to generate a CSR.
  
== What is a CSR? ==
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== What is a CSR? How do I get one? ==
  
The CSR is a Certificate Signing Request.
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The CSR is a Certificate Signing Request.  It consists of a block of encoded text that you send to a certificate provider that they use to generate the certificate.
  
Our CSR generator is available via the "manage secure certificates" page in the https://admin.he.net account management system.
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Click on "Manage Secure Certificates" in the https://admin.he.net account management system to bring up the CSR generator and secure certificate installation tool.
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Next, verify all the information, and then click the "generate" button.  This will generate the CSR for you in the text box below.  It can be copied and pasted like any other text, and saved to a text file or sent in a web form.
  
 
== How can I install a certificate for my website? ==
 
== How can I install a certificate for my website? ==
  
Just click on "manage secure certificates" in the https://admin.he.net account management system to bring up the CSR generator and secure certificate installation tool.
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To install a purchased certificate, first generate the CSR and send this to your vendor per their instructions. They will send you two files: one containing the site certificate and one containing a CA (Certificate Authority) Chain, Intermediate Bundle, or something to that effect. Open these in a text editor, such as Notepad or TextEdit. In Step 3 of "Manage Secure Certificates," paste the site certificate in the first box ("Certificate") and the CA Chain in the third box ("CA Chain"), then submit.
 
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Next, verify all the information, and then click the "generate" button.
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This will generate the CSR for you.
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After that, you can click on "step 2" at the top.
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That will install the "self-signed" certificate for you.
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== What is the difference between self-signed certificates and vendor signed certificates? ==
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Self-signed certificates generate warnings in web browsers.
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You might want to consider a vendor signed cert if you think that your users may be unnerved by browser warnings which will come up with a self-signed certificate.
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If you do decide to get a vendor-signed cert instead, you will need to purchase the cert from any vendor, such as Godaddy.com, GeoTrust, VeriSign, or any other certificate authority.
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The proccess will involve sending the CSR code to the vendor, then getting back the certificate code from them and copy/pasting it into the proper fields under "step 3" in the "manage secure certificates" feature in the https://admin.he.net account management system.
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== What advantage, if any, is there to a secure page using SSL? ==
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The page and any response using forms on it are encrypted in transit so that eavesdroppers which may observe raw traffic passing through their networks can't read it.
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The use of a secure form increases the willingness of people to submit orders online using their credit card, which means increased sales for you.
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== How do I use frames with SSL? ==
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When using frames with ssl, a new window must be created, otherwise ssl will not work.
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To install a free Let's Encrypt certificate, follow the instructions [[Let's_Encrypt|here]].
  
== How do I get an SSL Cert for my account on a new "Version 3" server? ==
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== What advantage, if any, is there to a secure page using SSL/TLS? ==
  
On new servers, Hurricane Electric no longer provides a shared server SSL Certificate. If you wish to use SSL with your account, you can either purchase a cert from your registrar or install a "self-signed" cert.
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The page and any response using forms on it are encrypted in transit so that eavesdroppers which may observe raw traffic passing through their networks can't read it.  This was originally used only for sensitive information, such as passwords and credit card numbers, but is now recommended for all sites. Search engines, such as Google and Bing, will penalize sites that do not have an "https" URL.
  
To install a certificate sourced at either option, simply log in to your account at https://admin.he.net and select ''"Manage Secure Certificates"''. There, it will list step-by-step instructions on generating a CSR and installing your certificate.
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An SSL/TLS certificate also serves to validate the page you are visiting as authentic. This helps prevent websites from masquerading as the websites of legitimate businesses by using certain types of attack. It is not a foolproof measure against phishing and other types of fraud, but does help.
  
== My security scan company told me I had to disable SSLv2 on my website! Can you do that? ==
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== My security scan company told me I had to disable TLSv1 on my website! Can you do that? ==
  
This isn't something we globally disable at this time. There are still a vast amount of people on old browsers that do not support SSLv3, which is unfortunate.
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This isn't something we globally disable at this time. There is still a vast amount of people on old browsers that do not support TLSv1.2 or 1.3, which is unfortunate.
  
 
Creation of an [[htaccess | .htaccess]] file in your secure_html directory with the following line should correct this issue:
 
Creation of an [[htaccess | .htaccess]] file in your secure_html directory with the following line should correct this issue:
  
  SSLCipherSuite ALL:-ADH:+HIGH:-MEDIUM:-LOW:-SSLv2:-EXP
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  SSLCipherSuite ALL:-ADH:+HIGH:-MEDIUM:-LOW:-TLSv1:-EXP
  
 
This will also take care of any warnings your scan company is giving you about low & medium length ciphers.
 
This will also take care of any warnings your scan company is giving you about low & medium length ciphers.
 
[[Category:Webhosting]]
 
[[Category:Webhosting]]

Latest revision as of 10:39, 9 June 2021

This information only pertains to Hurricane Electric's Shared Web Hosting package. There may be different information in our other categories.

Please note: This information applies to our current "Version 3" hosting servers. If you are unsure about the version of the server on which your account resides, or if you need assistance with an older "Version 1" or "Version 2" server, please contact support@he.net for assistance.


What do SSL and TLS mean?

SSL is an acronym for Secure Sockets Layer. TLS stands for Transport Layer Security. They are protocols used for authenticating and encrypting web traffic. For web traffic to be authenticated means that your browser is able to verify the identity of the remote server. For web traffic to be encrypted means that traffic between the server and your browser is scrambled so that it is unintelligible if intercepted.

While people frequently refer to SSL Certificates for authentication, SSL is a deprecated technology and is no longer used. All our servers use TLS.

How do I use SSL/TLS?

All accounts include a secure web directory. Your secure web directory is named:

/home/accountname/secure_html

where accountname is your account name.

In order to use TLS, you will need to either have your own TLS certificate for your site or install a Let's Encrypt certificate. A TLS certificate can be purchased from a third-party certificate authority, such as Godaddy.com, GeoTrust, or VeriSign.

We do also support self-signed certificates. However, these certificates will always throw warnings in a web browser and are not recommended.

In either case, the first step is to generate a CSR.

What is a CSR? How do I get one?

The CSR is a Certificate Signing Request. It consists of a block of encoded text that you send to a certificate provider that they use to generate the certificate.

Click on "Manage Secure Certificates" in the https://admin.he.net account management system to bring up the CSR generator and secure certificate installation tool.

Next, verify all the information, and then click the "generate" button. This will generate the CSR for you in the text box below. It can be copied and pasted like any other text, and saved to a text file or sent in a web form.

How can I install a certificate for my website?

To install a purchased certificate, first generate the CSR and send this to your vendor per their instructions. They will send you two files: one containing the site certificate and one containing a CA (Certificate Authority) Chain, Intermediate Bundle, or something to that effect. Open these in a text editor, such as Notepad or TextEdit. In Step 3 of "Manage Secure Certificates," paste the site certificate in the first box ("Certificate") and the CA Chain in the third box ("CA Chain"), then submit.

To install a free Let's Encrypt certificate, follow the instructions here.

What advantage, if any, is there to a secure page using SSL/TLS?

The page and any response using forms on it are encrypted in transit so that eavesdroppers which may observe raw traffic passing through their networks can't read it. This was originally used only for sensitive information, such as passwords and credit card numbers, but is now recommended for all sites. Search engines, such as Google and Bing, will penalize sites that do not have an "https" URL.

An SSL/TLS certificate also serves to validate the page you are visiting as authentic. This helps prevent websites from masquerading as the websites of legitimate businesses by using certain types of attack. It is not a foolproof measure against phishing and other types of fraud, but does help.

My security scan company told me I had to disable TLSv1 on my website! Can you do that?

This isn't something we globally disable at this time. There is still a vast amount of people on old browsers that do not support TLSv1.2 or 1.3, which is unfortunate.

Creation of an .htaccess file in your secure_html directory with the following line should correct this issue:

SSLCipherSuite ALL:-ADH:+HIGH:-MEDIUM:-LOW:-TLSv1:-EXP

This will also take care of any warnings your scan company is giving you about low & medium length ciphers.